All orders are considered firm once placed.
However, you may be able to cancel and order within 24 hours after placing it if it has not yet shipped and/or been personalized or otherwise been processed.
If you have changed your mind or made a mistake in ordering with us and wish to cancel or change an order, please contact us as soon as possible within the first 24 hours. This does not guarantee that we can cancel or change your order.
Otherwise, orders will need to go through our Returns process.
If you are unsure about placing an order and have questions, please feel free to contact us before you proceed.